๐๐ผ๐ฏ ๐ง๐ถ๐๐น๐ฒ: IT Officer / Developer ๐๐ผ๐ฐ๐ฎ๐๐ถ๐ผ๐ป: Dar es Salaam, Tanzania
๐๐ฒ๐ป๐ฑ๐ฒ๐ฟ: Any ๐๐บ๐ฝ๐น๐ผ๐๐บ๐ฒ๐ป๐ ๐ง๐๐ฝ๐ฒ: Full-Time (1-Year Renewable Contract)
๐๐ป๐ฑ๐๐๐๐ฟ๐: Insurance / Fintech / Technology ๐ฆ๐ฎ๐น๐ฎ๐ฟ๐: TZS 600,000 (Net
Per Month) ๐๐ฏ๐ผ๐๐ ๐๐ต๐ฒ ๐ฅ๐ผ๐น๐ฒ Human Capital Outsourcing Limited, on
behalf of our client in the insurance and technology environment, is
seeking to hire a proactive and technically skilled IT Officer/Developer.
The successful candidate will be responsible for providing day-to-day
technical support, ensuring smooth system operations, and supporting
application maintenance and development-related tasks.
Responsibilities:
- ✓ Provide timely support for desktops, laptops, printers, mobile
devices, and software (Windows/Linux, MS Office, browsers,
applications).
- ✓ Manage user accounts, access rights, and password resets
while ensuring adherence to IT policies.
- ✓ Monitor and maintain web and mobile applications, resolve
login issues, and escalate complex bugs to the development team.
- ✓ Troubleshoot and maintain servers, routers, switches, firewalls,
Wi-Fi, and VPN connectivity, performing basic network diagnostics.
- ✓ Monitor server health, perform routine backups, test data
restores, and apply required security patches.
- ✓ Support cybersecurity and ISO 27001 compliance by enforcing
password policies, identifying vulnerabilities, and removing
malware.
- ✓ Log and track support tickets, maintain IT hardware/software
inventory, and prepare periodic performance and incident reports.
- ✓ Liaise with vendors for equipment repairs, warranty claims, and
technical support.
Requirements:
- ✓ Diploma or Bachelorโs degree in Information Technology,
Computer Science, or a related field.
- ✓ At least 2โ3 years of hands-on IT support experience
(experience in insurance or fintech environments is an added
advantage).
- ✓ Strong knowledge of Windows 10/11, basic Linux commands,
and networking fundamentals (TCP/IP, VPN, DNS).
- ✓ Experience with Active Directory, Office 365, and remote
desktop tools.
- ✓ Familiarity with web applications, APIs, or mobile app
troubleshooting is a plus.
- ✓ Ability to work under pressure, especially during go-live periods
and month-end peaks.
- ✓ Willingness to work occasional overtime or remain on standby
for critical system issues.
Job Location
+2547 98 431 116