HC
Human Capital Outsourcing Limited
management-business-development
Relationship Officer-Loan Officer
💰 25,000 |
👥 10 Positions |
📍 Not specified |
📅 2025-02-20
On behalf of our client a microcredit/microfinance we are
looking to
hire a Relationship Officers. The ideal candidate will have an ability to
manage and maintain a high performing portfolio. The candidate
should have a track record of high sales performance within a
microcredit or microfinance set up. You will be responsible for
managing sales and marketing, ensuring a high standard of customer
service to ensure optimum productivity.
Responsibilities
Identifying both prospective and existing clients needs then
match them with the solutions we provide to grow the business.
Properly educating the clients on our product terms and
Ensuring that loans sizes and terms are geared towards the
borrower’s present repayment capability.
Analyzing business activities to identify and avoid funding high
Analyzing seasons with difficulties in loan repayment and
taking steps to minimize risk exposure
Build a good self and company reputation to grow customer
Always ensuring you have polished first contacts/impressions
Being respectful and diligent when dealing with people
Being effective in handling customer complains.
Skills & Requirements
Bachelor’s degree/Diploma in any business-related course
MUST have a minimum of 2 years of experience in a similar
role from a microfinance/microcredit Industry
Strong negotiation and communication skills.
Ability to handle difficult conversations tactfully.
Knowledge of revolving credit products and financial services
Proficiency in data analysis and collection software.
Commitment to ethical practices and customer service
