Our microcredit/microfinance client is seeking an Operations Manager.
The successful candidate will be responsible for overseeing daily
branch operations, maintaining a high standard of customer service,
and managing all branch staff to ensure optimal productivity. They will
have a proven track record of managing sales performance within a
microcredit or microfinance environment and the ability to lead and
foster a high-performing team and culture.
Region: Western
Responsibilities:
- ✓ Carrying out opening duties by, heading team briefs and assigning
employee their tasks for the day
- ✓ Supervising and manage staff at the branch level and ensure their
performance targets are met
- ✓ Managing office operations such as rent payments, permits, petty
cash and any other payment.
- ✓ Training and coach new staff so that they understand company
products and services
- ✓ Overseeing and monitor the performance of staff portfolios
- ✓ Analyzing the market and advise on risks and how to mitigate
them
- ✓ Assessing local market conditions and identify current and
prospective opportunities
- ✓ Ensuring branch goals and targets are met
- ✓ Market the branch within the community to attract business
- ✓ Carry out closing duties by reconciling daily collections,
disbursements and ensuring they are captured correctly on the
system
- ✓ Travel across the area for business development.
Requirements:
- ✓ Bachelor’s degree in business administration or any other
business-related course
- ✓ Minimum of 3 years of experience in leadership specifically from a
microfinance/ microcredit Industry
- ✓ Ability to manage multiple sales team and deliver results.
- ✓ Ability to work under pressure
- ✓ Strong leadership skills
- ✓ Proactive and good listener
- ✓ Good performance management skills
- ✓ Superior organizational and time management skills
- ✓ High Computer skills
- ✓ Good track records of delivering sales targets
Job Location
+2547 98 431 116